Support

We answer every message. The fastest way to reach a person is email.

Please include your account email and, if it is about a job, the order reference shown in the app.

Common questions

When am I charged? The winning amount is held when you award a job, and taken only when you confirm the work is complete.
Can a bid go up? No. Bids can only ever go down.
How do I delete my account? In the app: Profile → Settings → Account → Delete account. It is permanent.
Something went wrong with a job. Open the order in the app and use Report a problem, or email us.